Introduction
Mansion Maintenance is dedicated to safeguarding your privacy and ensuring the security of your personal data. This policy outlines our practices regarding the collection, use, and protection of your personal information.
By using our website and services, you consent to the practices described in this policy. Please read this Privacy Policy together with our Terms of Use to understand how we process your personal data.
This policy applies solely to our website. If you access other websites through links or otherwise, please review their respective privacy policies. We are not responsible for the policies of other websites.
SMS Communication & Consent
By providing your phone number through any of our online forms, you consent to receive SMS communication from Mansion Maintenance. This includes appointment confirmations, service updates, promotional offers, and review requests. Message frequency varies and message/data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For help, you may reply HELP or contact us directly at (832) 619-0212.
Mansion Maintenance does not share or sell your SMS consent or mobile information to third parties for marketing purposes. Mobile numbers collected through our forms are used solely to provide requested services, updates, or customer support.
Data Security
We take data privacy seriously. All personal information you provide, including name, address, email, and phone number, is stored securely and only accessible to authorized team members for the purpose of fulfilling services and support. We do not share your data with any third party except those directly involved in service delivery (such as appointment scheduling or secure payment processing).
IP Addresses and Cookies
We may collect data about your computer, including your IP address, operating system, and browser type. This statistical information helps us analyze user behavior and patterns, and it does not identify individuals or collect personal data for third-party advertisers.
You can adjust your browser settings to reject cookies, but this may limit access to certain parts of our website. If cookies are accepted, they will be issued when you log onto our site.
Information We Collect
We may collect and process the following information:
- Details you provide through forms on our site
- Information submitted during user registration, subscription, or support requests
- Records of correspondence when you contact us
- Completed surveys for research purposes (participation is optional)
- Email and phone number submitted, giving consent to receive occasional emails and SMS messages
Storage of Your Personal Data
Personal information collected by Mansion Maintenance is securely stored and not accessible to third parties or our employees. Payment transactions are encrypted. Any passwords provided to access our site should be kept confidential and not shared.
Use of Your Information
We use collected information for the following purposes:
- Presenting website content effectively
- Providing requested information, products, or services
- Fulfilling contractual obligations between you and us
- Enabling participation in interactive service features
- Notifying you of service changes
Your Rights
You can choose not to allow your data to be used for marketing purposes. You can exercise this right by selecting specific boxes on data collection forms or by contacting us via email. External websites we link to have their privacy policies; we are not responsible for their content.
Changes to Privacy Policy
Any changes to our privacy policy will be posted on this page and communicated to you via email when appropriate. Check this page regularly to stay updated.
Your Consent
Using our website implies agreement with our privacy policy. If you disagree, please refrain from using our site.
All usage rights are owned, reserved, and controlled by Mansion Maintenance. ©